Please take a moment to read these online shopping terms and conditions to understand how they apply to your online purchase of any Nibbly Bits products.
If you have any questions regarding the Online Shopping Terms or our products, please click here to contact us.
To shop online, you will be required to provide certain personal information including personal and payment card details, as well as an email address. Please keep your personal information secure. We accept no liability for any damages suffered or losses incurred from the unauthorised use of your personal information.
Product Sales and Availability
All products displayed on our website, are subject to availability and will be delivered only within the Republic of South Africa to areas where we deliver. All prices shown on our website, are quoted in South African Rands and are valid and effective only in the Republic of South Africa. We reserve the right to discontinue or change the specifications of our products and services from time to time without notice. We will inform you as soon as possible if any products or services ordered by you are not available.
Packaging may vary from that shown on our website.
You will be charged the prices that are reflected on our website, subject to availability and delivery address. Certain products are variable/random mass items. The average mass of such products may be indicated online as a guide to the cost. The prices include Value-Added Tax. Special promotions may be subject to certain conditions, including stock availability and limited offer stipulations. Special promotions apply only to items on your original order (i.e. not on items which are added after the order was placed).
A delivery fee will be charged for each order you place. Please visit FREQUENTLY ASKED QUESTIONS (FAQs) for more information.
When you place your order, funds equal to the total value of your order will be reserved against the card you are paying with during the checkout process.
By submitting your order and payment card details you warrant that you are authorised to make payment with the payment card and that there are sufficient funds available to pay for the order.
We cannot always guarantee stock availability. If we are unable to supply certain items or quantities ordered, you nevertheless agree to accept delivery and make payment for the items delivered.
Deliveries are made Monday to Friday, 8:00 – 17:00. Public Holidays are subject to special delivery times.
You will receive by email a detailed tax invoice showing the product price details, the delivery fees, Value-Added Tax and the amount debited from your payment card. Any person other than yourself who receives the products at the delivery address is presumed to be authorised to accept delivery on your behalf.
We have outsourced all delivery and collection arrangements to a third-party service provider, My Courier. Please visit their website for details regarding their Terms and Conditions (www.mycouriersa.co.za).
Accordingly, we cannot, to the extent permitted by law, be liable for any loss or damage caused by them.
Returns & Refunds
If you are for any reason dissatisfied with any item purchased online, you can contact the Nibbly Bits Distribution Centre on 021 945 3349.
Risk and Ownership
Risk in the products shall pass to you or your authorised representative on delivery. We will retain ownership of the products until payment is received in full.
Stock availability will be impacted based on stock levels at our Retail Outlets. A minimum order of 10 boxes is required. This can be split over 2 or more lines. Prices on the Bulks Sales Price List are excluding VAT. A lead time of 10 working days is required. Payment prior to collection/delivery is required. We do not handle cash sales at the Distribution Center. We request that when you resell our products no labels will be changed or removed.